Issue with Automatically Marking Posts as Read in Inline View

Created by Becky Shiring, Modified on Thu, 25 Jan at 2:05 PM by Becky Shiring

This article addresses issues with automatically marking discussion replies as read while in Inline View in a Canvas Discussion.

Issue

When users are in Inline View discussion replies are not automatically marked as read. Canvas is aware of the issue and working to resolve it. 



Resolution

The automatic marking feature will work as intended when the discussion is in Split View. While in Inline View, you will need to manually mark discussions as read by following these steps: 

  1. Change your discussion settings to Manually Mark as Read from the main Discussions Index Page.


  2. Click the three dots next to the reply and click Mark as Read to mark an individual reply as read or Mark Thread as Read to mark the entire post (initial reply and threaded responses) as read.


  3. Reload the page to update the read/unread status. 




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