Below is a list of frequently asked questions regarding the HelioCampus syllabus in Canvas.

How do I change my email address in my syllabus?

You may have access to change your email settings in your profile. If you are blocked from completing these steps, please email aapregistration@jhu.edu.

1. Go to myJH and click your NetID in the upper-right corner to access your profile.
2. Change your preferred name and default email on the main tab.
3. Click the University tab to change your display email. 
4. If these settings are correct, but your email in Canvas is still wrong, please email aapregistration@jhu.edu.

How do I update course details (e.g., Course Description, Prerequisites, CLOs)?

Course details at the top of your syllabus can only be changed via a request to SIS. Confirm changes with your program director and submit this form to request that SIS be updated. If CLOs need to be added or changed, contact your program directors or AAPassessment@jhu.edu

My students can't see the syllabus in Canvas. How do I make it visible to them?

If your students cannot view your syllabus, try the following options. If the problem persists, please email AAPassessment@jhu.edu

Common issue: Instructors cannot view a syllabus in Canvas' Student View. To see a real-time view of your syllabus from the students' perspective, click Export and Copy URL. Then paste this link into a web browser.

Ensure your syllabus is published. If you see Published in green next to the course title. then this is not the reason students cannot access the syllabus. 

Instead, if you see Faculty Pending, you must click Publish to submit it to your Program Director. if you see Approval Pending, contact your Program Director to approve your syllabus. 

Why do I get an error message when I attempt to Publish my course syllabus?

All “Required” fields must be filled out before HelioCampus will allow you to publish your syllabus. You can search (Ctrl+F/Command+F) for “Required” to easily locate each required form field to find the one you missed.

If you get this error message, “Unable to publish course section. You have to fill all required syllabus form items.”

View a Live Student View / Whoops Error

Instructors cannot view a syllabus in Canvas' Student View and instead will see this "Whoops" error.

To see a real-time syllabus view from the student's perspective, click Export and Copy URL. Then, paste this link into the address bar of a web browser.

How can I copy a syllabus from one section to another?

See instructions here. 

What is the difference between Faculty and Approval Pending and Published?

• Faculty Pending: This is essentially “edit mode” for instructors to go in and make changes to their course section-level syllabi. Note for ITs: This is the only status that will allow changes made at the course level to filter down.
• Approval Pending: Once faculty are finished updating their syllabi, they will select the “Publish” button which will change the status to “Approval Pending” so PDs can go in review, approve and Publish the course syllabi.
• Published: The syllabus is published and available to students in Canvas and via SIS.

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Related Articles

Editing the HelioCampus (AEFIS) Syllabus

Updates to the HelioCampus Syllabus

Course_Syllabus_Template.docx 

AAP Assessment Overview